Effective Date: February 27, 2025
This Shipping Policy explains the shipping methods, delivery times, and costs for orders placed on the Institute of Peace and Diplomatic Studies ecommerce store.
1. Order Processing
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
- Standard Shipping: Delivery within 5–7 business days.
- Express Shipping: Delivery within 2–3 business days.
- Delivery times may vary based on your location and unforeseen delays.
3. Shipping Costs
Shipping in Islamabad / Rawalpindi Twin Cities
- Free Shipping: Enjoy complimentary shipping on all orders within the Islamabad/Rawalpindi twin cities.
- Delivery times: Delivery within 2–3 business days.
Other Regions in Pakistan
- Flat Rate: A flat shipping charge of 150 Rs. applies to all orders outside the Islamabad/Rawalpindi twin cities.
- Delivery Time: Expect delivery within 3-7 business days, depending on your location.
International Shipping
- Available Destinations: We offer international shipping to select countries.
- Shipping Charges: International shipping fees vary based on destination, package weight, and dimensions.
- Delivery Time: International delivery times may vary due to customs processing and local postal services.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
5. International Shipping
- We offer international shipping to select countries.
- Additional customs, duties, and taxes may apply for international orders. These fees are the responsibility of the customer.
6. Address Accuracy
- Please ensure that all shipping information is accurate. The Institute of Peace and Diplomatic Studies is not responsible for orders shipped to an incorrect address provided by the customer.
7. Delayed or Lost Orders
- If your order is delayed or lost in transit, please contact us so we can work with the shipping carrier to resolve the issue.
8. Contact Us
For any questions about shipping, please contact us at:
Email: info@ipd.org.pk